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AMFG Publishes Its First State of the Industry Survey for 3D Printing Service Providers

3D Printing Service Providers

“The lack of 3D printing knowledge is one of the biggest challenges for 3D printing service providers today”

Victoria Akinsowon, AMFG’s Senior Marketing Manager

3D Printing Service Providers
Above: State of the 3D Printing Industry Survey 2019/Image Credit: AMFG

AMFG, one of the leading providers of workflow software for additive manufacturing, has today released an exclusive report, its first, on the current state of the 3D printing service providers market.

The 36-page report includes key analysis of the survey results, outlining the biggest challenges facing this segment, the industries driving revenue and insights into the outlook for the next 12 months.

Service bureaus are one of the fastest-growing segments of the 3D printing industry, and play a pivotal role in the industry’s development. To highlight the exciting developments within this sector, AMFG carried out a sector-wide survey of 50+ providers.

According to Victoria Akinsowon, AMFG’s Senior Marketing Manager and author of the report, “Our research has found that the lack of 3D printing knowledge is one of the biggest challenges for 3D printing service providers today.”

She added, “3D printing service providers are finding that a significant proportion of their customers still only have a vague understanding of the capabilities and limitations of 3D printing technologies. Much more education needs to be done throughout the industry in order to overcome this. Therefore, those service providers that leverage their expertise to provide educational material for their customers will be better in a better position to succeed.”

Additionally, the report features interviews with SmarTech’s VP of Research, Scott Dunham, and three leading 3D printing service providers: Graphite Additive Manufacturing (UK), Parts On Demand (Netherlands) and Makelab (US).

Key Findings from the Report

  • FFF/FDM provides the most amount of revenue for the participants surveyed. SLS and metal 3D printing came a joint second.
  • Rapid prototyping generates the lion’s share of service providers’ revenues, although revenues from small series production are catching up.
  • Consumer goods is the most common industry served by service bureaus, followed by automotive and industrial goods.
  • In spite of the challenges, the majority of participants indicate a positive outlook for the service bureau market and overall AM industry in the year ahead.

This free to download report highlights the current state of the AM service bureau market. It shares an insight on how it looks like, its challenges and opportunities and what a service bureau can do to secure its competitive advantage. 


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